The Hive Members Update November 2018

Hi! November already! Can you believe how fast this year has gone….

We continue to transition members to our Hive Essentials Membership and you should receive a call, if you haven’t already, to get things rolling.

The last Mastermind workshops of the year are fast approaching and will be held at the Bournemouth Hilton and Perth Convention Centre next month … Standard Hive members please keep an eye out for an opportunity to purchase tickets to day 1.

The Turnkey Practice Workshop

In the last week of November, Jono will be presenting a series of short business SYSTEMS workshops.

Brisbane – Nov 26
Sydney – Nov 27
Melbourne – Nov 28
Perth – Nov 29 (Tickets through APodA)

If you’d like to come, he’ll help you assess the business tools you’re currently using for these functions:

Practice and Patient Management
Task management and workflow automation
Operations manual and process documentation
File management
Accounting and bookkeeping workflows
Marketing automation
Business intelligence (ie a dashboard / scoreboard that gives a good snapshot of all the metrics)

You’ll work out specific opportunities for improvement of these systems and tools and how to increase efficiencies in your practice.

SYSTEMS WORKSHOP

TOPIC
The Turnkey Practice: How To Systemise Your Business So It Can Run Without YOU

WHO
For private practice owners and practice managers

Get Tickets

Coming Up

MEMBERS Webinar: How To Lead A High Performing Team
Wednesday 21st November, 2018
7:00pm AEST | 9:00pm NZ | 9:00am UTC (UK)
(Members Only with Brian Fitzpatrick)

From the Website..

Using the Net Promoter Score

We always should be striving to provide the best patient experience and one way of measuring this is the Net Promoter Score (NPS). The customer experience is an important part of any business. In a health practice, even more so.

Using the Net Promoter Score

5 Pillars of Great Teams…

What Makes A Great TEAM? When you run a business people recommend books to you all the time. One of our jobs at The Hive is to simplify things for you and do the hard work, so that you don’t need to read all those books.

5 Pillars of Great Teams…

Member Profile:Stephen Wisken, Doubleview Podiatry

Check out our latest Member Profile and learn a little bit more about Stephen – who has been in the business for 32 years!

Member Profile:Stephen Wisken

Webinar Replay

High Performance Habits

All high performers display similar characteristics. You can develop these characteristics further in yourself by creating a set of HABITS in your regular routine.

Watch The Replay