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Entries by Hive Hero
CONSISTENCY. Get This Right, and Your Customers Will Come Back Time and Time Again…
in MARKETING/by Hive HeroHave you ever had an experience at a restaurant, that was so bad you made the decision (rather than giving any feedback) – that you would never go back again?In this week’s video we talk about the main reason your clients will leave you and go to your competition…This is an area that is really overlooked and […]
Complaints Pathway; Policies and Procedures
in MANUAL/by Hive HeroPlease note that the video content on this page is for members only. You will only be able to see the video when you are logged in. Communication is the response I get. If you get the wrong response, change your communication.Or, another way to think on it behaviour breeds behaviour…This month in Podiatry Hive […]
Cracking the Rule of 3. Master a Great First Impression Every Time!
in MASTERY/by Hive HeroIt doesn’t matter if you like it or not, people form an impression about you within the first 3 minutes of meeting you. Sadly, many of these impressions are completely wrong!The person meeting you or your team member just has an ‘impression’ – and 9 times out of 10, it doesn’t match the actual personality of you or […]
How You Can HALVE Your Podiatry Practice Accounts Receivable!
in METRICS/by Hive HeroPlease note that the video content on this page is for members only. You will only be able to see the video when you are logged in. One of the key points in our theme for August (to remind you: Getting 20+ Hours Back in Your Week) was to reinforce the importance of SYSTEMS. Remember […]
$1,000 / Hour Work In Your Podiatry Practice
in MASTERY/by Hive HeroIn this video you will learn… Understand WHAT work makes up $10, $100, and $1,000 per hour in your Podiatry practice Learn why you MUST stop spending time on $10 per hour work How much time you need to spend on $1,000 per hour work each week Why planning is critical ; because if you […]
From Strategy to Execution: Mapping Out a Strategic Future for Your Business
in MAP/by Hive HeroIn this video … This may have happened to you before. You were excited making plans for your business for next year — whether that be an expansion, transition or a sell-out, you were mapping out the things to be done, putting everything onto paper and voila! Before you know it, you are overwhelmed with […]
Profit is King
in MARKETING/by Hive HeroIn this video you will learn… That a buyer is a buyer It’s 16 times easier to get an existing client to buy from you than it is to get a new one A simple way that is guaranteed to improve your profitability One thing you can implement immediately where you will see a result.